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gersh Game profile

New Member
6

May 29th 2011, 21:24:26

I have a problem with your system of reporting cheaters Earth Empires.

It seems to favor people making spurious claims. A report causes an accounts deletion, and then that player must appeal.

If a report is made about a cheater, shouldn't you review the account and facts before deleting? Perhaps send some notice that they've been reported so they can gather news and battle reports to aid in their case before you remove access to the questionable account? Do you immediately side with whoever reports the issue and presume the other person is guilty?

This hardly seems fair, and is an unwarranted inconvenience to deal with when people want to abuse the reporting system to their advantage.

Had I known this, I wouldn't have played your game, where sore loser can get a country removed without cause.

qzjul Game profile

Administrator
Game Development
10,263

May 29th 2011, 21:46:40

If a report is made about a cheater, shouldn't you review the account and facts before deleting?

the mods do

Perhaps send some notice that they've been reported so they can gather news and battle reports to aid in their case before you remove access to the questionable account?

there's other reasons for not doing this

Do you immediately side with whoever reports the issue and presume the other person is guilty?

no


We have an appeal for a reason; people only get deleted if there's reasonable doubt; we currently don't have any convenient way to send messages and notices really, so that is the current system; at some point our inboxes will be unified and it'll be easier for mods to send messages; as is, the appeals process is pretty good, and pretty fast, and most people don't complain about it; and often there's some honest explination and people end up getting safelisted or something
Finally did the signature thing.

Rockman Game profile

Member
3388

May 29th 2011, 21:50:27

It looks like you're the sore loser who got caught cheating. This isn't like Earth 2025; the mods here actually give a damn, and do something about cheating. If you thought this was just like Earth 2025, then you're playing the wrong game.

gersh Game profile

New Member
6

May 29th 2011, 22:07:21

Thanks for the quick response.

My only contention. You're not told of your violation, only that the accounts been deleted. Not allowing people access to information seems unwarranted. Deleting the account is different from suspending or freezing it. If someone is accusing me of something, if you determine guilt using game information, shouldn't I have access to it during my appeal? If it's based on non-game information, such as server logs and IP data, then I understand that.

If people are found to be reporting users who are not violating the rules, is there any action for inconveniencing those accounts with deletion and having to appeal?

I understand that this is the system the game operates under, and I can accept that. I was mainly voicing my opinion about possible improvements moving forward. Once again, thanks for your response.

gersh Game profile

New Member
6

May 29th 2011, 22:07:46

No Rockman, the sore loser reported me.

Rockman Game profile

Member
3388

May 29th 2011, 22:37:43

Did your country get deleted, or your account? I think you mean your country was deleted, but your account was not deleted.

And why would ingame news and battle reports be needed? The moderators have access to those already. You can also be reinstated if you contact a moderator, and were wrongly deleted. They don't delete you for helping out an ally, or attacking someone who attacked you first. It takes a fairly flagrant violation of the rules to get deleted, as the moderators have erred on the side of letting people play.

They do review the accounts and facts before they delete. You've made a false accusation against them.

If you are making an appeal, making false accusations against them is not a good way to make them likely to side with you on an appeal. It hurts your credibility, something you really need on your side if you are going to be challenging accusations that were made against you.

gersh Game profile

New Member
6

May 29th 2011, 23:02:31

Rockman, I admire your passion for the game, and sticking up for the mods, but it's irrelevant. I have nothing against the moderators. I understand the appeal is in process, but while it was relevant I wanted to voice my concerns about the process.

My country was deleted, you're correct. I'm not making false accusations though, I was simply stating that in order for me to have a fair appeal, and to make the most complete argument for my case, I should have access to the game information they are basing their decision upon. Criminals (cheaters) in real life at least get to know what they are accused of. They also get to know what evidence is used against them. Facts or evidence is presented so they can make their case and argue the facts they deem relevant. I would love to know of what my "flagrant violation" is considering I have not been told of it.

I don't consider my different understanding of the situation to warrant in your words, "making false accusation against the moderators of the game". In you're attacking my credibility, without any knowledge of the situation, I'd just like to know how I go about disagreeing with their decision and appealing without in essence saying I believe them to have made an error in their decision? Your subtle ad hominem condensation throughout your posts is duly noted however. Thanks for your concern in the matter.

Edited By: gersh on May 29th 2011, 23:39:39
See Original Post

qzjul Game profile

Administrator
Game Development
10,263

May 29th 2011, 23:43:08

And no, we don't give out information usually, as if we did that it would aid cheat0rs in getting around our detection systems.
Finally did the signature thing.

Pang Game profile

Administrator
Game Development
5731

May 30th 2011, 0:50:23

ya, just to echo what qz said

we don't always give out information that we feel will give people better information to refine their cheating

but rest assured that we don't delete lightly!
-=Pang=-
Earth Empires Staff
pangaea [at] earthempires [dot] com

Boxcar - Earth Empires Clan & Alliance Hosting
http://www.boxcarhosting.com

pokey Game profile

Member
117

May 30th 2011, 3:41:43

It would help if players were informed of the specific infraction. I don't know if they are or not already though. I was deleted once after logging in from bigwiggle's house a few times (before I knew how strict the one account per IP thing was)... I remember my countries showing up deleted and the "Create Appeal" thing- no reason past "deleted for rules violation". In my case, I had a good idea about the reason I was appealing. Other people might not know, especially if they're newer players to EE, if they're not informed of the specific violation. No need to go into detail about the evidence though.
--TheOmega--
--Pandora's Last Vikings--
http://www.eepandora.com

Slagpit Game profile

Administrator
Game Development
5055

May 30th 2011, 5:51:06

The fact that you were deleted implies that you were engaged in suspicious activity. It does not imply that a game moderator blindly deleted your country: such talk is insulting and a waste of our time.

We're still working the system. Eventually players will be given the specific rule that they violated.

gersh Game profile

New Member
6

May 30th 2011, 8:19:52

Thanks for your replies, Pang and Slagpit. My initial concern was about people reporting cheaters, not your cheater catching methods. I was told by a player he was going to report me from hurt feelings from a land grab. That is as far as I can gather the only thing to cause me to become "suspicious." I received his triumphant note in my inbox, then minutes later my country was gone. Not knowing why I was being deleted was frustrating, especially since as far as I was concerned I had not violated any rules on behavior and gameplay.

xaos Game profile

Forum Moderator
237

May 31st 2011, 11:52:57

I'm just waiting for the moment when you're gonna be like "So what if it was a landgrab on a family member in my same household?" or something else to that degree.